FedRAMP Controls / MA

MA-2 Controlled Maintenance

Family MA
Baselines moderate
Mapped KSIs 2

Control statement

a. Schedule, document, and review records of maintenance, repair, and replacement on system components in accordance with manufacturer or vendor specifications and/or organizational requirements;
    b. Approve and monitor all maintenance activities, whether performed on site or remotely and whether the system or system components are serviced on site or removed to another location;
    c. Require that {{ insert: param, ma-02_odp.01 }} explicitly approve the removal of the system or system components from organizational facilities for off-site maintenance, repair, or replacement;
    d. Sanitize equipment to remove the following information from associated media prior to removal from organizational facilities for off-site maintenance, repair, or replacement: {{ insert: param, ma-02_odp.02 }};
    e. Check all potentially impacted controls to verify that the controls are still functioning properly following maintenance, repair, or replacement actions; and
    f. Include the following information in organizational maintenance records: {{ insert: param, ma-02_odp.03 }}.

Parameter placeholders {{ insert: param, … }} reference FedRAMP-set values in the resolved profile. Full parameter map is preserved in the catalog database.

Covered by these Key Security Indicators

KSITitleCategory
KSI-CMT-01Log and Monitor Changes
Log and monitor modifications to the cloud service offering.
Change Management
KSI-SVC-01Continuous Improvement
Implement improvements based on persistent evaluation of information resources for opportunities to improve security.
Service Configuration